IOS Remote Testing
Candidate Portal
Welcome to the IOS Remote Testing Candidate Portal
Please use this page to prepare and register for your IOS Remote Testing exam. FAQ & Readiness ChecklistContact IOSTest Details:
Department:
Test Date:
May 16th, 2025 at 2:00pm EST. Seat reservation will end 72 hours prior to the exam time. If you have not reserved your seat through IOS, you will not be able to test.
Test:
Test Description:
Length of Session:
This includes 2 hours and 30 minutes for the exam, as well as one hour for check-in, instructions, and candidate support.
Study Material for your test:
Step 1: Install ALL Required Software Items (3)
What do I need to test with IOS Remote Testing?
You will need 2 devices to test with IOS.
- A computer or laptop running either Windows 10 or later, or running MacOS 11 or later.
- A mobile device or tablet.
Why do I need two devices?
You will use your mobile device or tablet to join a video meeting with an IOS proctor at the time of your exam.
The Windows or Mac computer is used to take the exam itself via the testing software. Please keep in mind that Chromebooks, tablets, and mobile devices are not compatible with the testing software.
Instructions to download the software can be found in the other tabs in this section.
- The Safe Exam Browser Application
- The Safe Exam Browser Configuration (called SEBClientSsettings)
Your Safe Exam Browser will not work properly unless you have both files. Click the link below to access the download links:
*Installing the Safe Exam Browser from a third party site (not the link below) may result in an inability to test.
SEB Downloads
Apple: https://apps.apple.com/us/app/goto/id1465614785
Android: https://play.google.com/store/search?q=gotomeeting+app&c=apps
| Reminder: This application must be installed on a phone or tablet. It may not be installed on the same device as the testing software. |
| If you encounter issues installing this app, visit GoToMeeting’s support website: https://support.goto.com/meeting/new-attendee-guide |
There is no login required.
24 hours before your exam time, you will receive an email with the Session ID for your test session.
On your test date:
Click “Join Session” and enter the code you received 24 hours before your test.
Enter your name, then activate your camera by clicking the “Camera” button.
The app may prompt you for permission to access your camera and microphone. Allow access so the proctors can see and hear you.
Click “Ok, I’m Ready” to join the session.
Step 2: Read the TSA/NDA Agreement
When you register, you will need to confirm that you agree to the IOS Test Security and Non-Disclosure Agreement. You can read that document here:
Violations of this agreement, including testing in a non-private location or having contact with others during the exam, will result in your dismissal from the test session, and certain actions could require legal action. Please review the TSA/NDA agreement prior to the exam.
Step 3: Reserve your Seat in The Exam
Use the link below to schedule your exam.
Please be sure to change the “time zone” dropdown at the top of the scheduling page to reflect the time zone that you will be in on the date of your exam.
No Refunds: getbadged does not offer refunds for exam registrations. All exam registrations are final and for the selected date only; they cannot be transferred. For online exams, you must reserve your seat and submit a valid ID through the IO Solutions platform (link above), at least 7 business days in advance. Reserving your seat confirms attendance and is not a rescheduling option. Failure to complete these steps will result in disqualification from the exam and require re-registering for a new date.
Contact IOS Support
How does IOS Remote Testing work?
During this process, you will
- Install the required software.
- This includes The Safe Exam Browser, the SEB Configuration, and the GoTo app.
- Select a test date and time.
- IOS has worked with the host department to schedule agreed upon test times. The testing options provided in the scheduling link are the only options available.
- Join a video meeting with a proctor.
- Proctors will check your space for any unapproved materials, review testing rules, and give you the login information for your exam. Proctors can also troubleshoot technical issues if they arise.
- Take the test.
- Once the proctor provides the login credentials, you will enter the exam environment on your computer. When submit your exam, check in with your proctor to confirm that your exam is submitted.
- Wait for your results.
- Results will be provided by the department you are applying with. IOS cannot discuss test results with candidates.
FAQ
- What is my unique ID number?
- Your unique ID number is either your social security number or your NeoGov Job Applicant ID number. Your department will tell you if you should use your Job Applicant ID. If you forget your ID Number on the day of your test, the proctor will provide it to you.
- I need an ADA accommodation, what should I do?
- Please submit accommodation requests through the department you are testing with for approval. The department will forward eligible candidates to IOS to receive accommodations.
- I need to reschedule my exam, what should I do?
- Email us using the form above and let us know when your test is and when you want to move it to.
- I clicked on the scheduling link, but it says no times are available.
- This means that either all of the sessions are full, or it is too close to the exam time to register. Registration links deactivate 72 hours before each session. You can email us using the contact form above to find out if there is any room remaining.
- I tried to open the Safe Exam Browser, but it says it isn’t configured yet. What should I do?
- The Safe Exam Browser configuration can be downloaded in the instructions above.
- What is my username and password for the Safe Exam Browser?
- The proctor will give you the login credentials for the Safe Exam Browser during the test session.
- What happens if I have a technical issue during my test session?
- We recommend installing the exam browser ahead of time to avoid issues during the session, but our proctors and IOS support team can solve many issues in real time, so you should always let us know if there is a problem.
Test Readiness Checklist
- I have installed the Safe Exam Browser (testing application) on a Windows or Mac computer.
- I have installed the SEBClientSettings file (Safe Exam Browser Configuration) on the same computer.
- I have launched the Safe Exam Browser and accessed the IOS-Branded Login Screen,
- I have installed the GoTo (video meeting) app on a phone or tablet.
- I have scheduled a test time in the correct time zone, and have received a confirmation email for that appointment.
- I understand that I will receive an email 24 hours prior to my test, and will email IOS if I do not receive that email.
- I understand that the username and password for the Safe Exam Browser will be told to me by the IOS proctor during my test session.
- I agree to email suppport@iosolutions.com with any issues, technical concerns, or questions.
IOS
IOS Remote Testing
Candidate Portal
Welcome to the IOS Remote Testing Candidate Portal
Please use this page to prepare and register for your IOS Remote Testing exam. FAQ & Readiness ChecklistContact IOSTest Details:
Department:
Test Date:
May 16th, 2025 at 2:00pm EST. Seat reservation will end 72 hours prior to the exam time. If you have not reserved your seat through IOS, you will not be able to test.
Test:
Test Description:
Length of Session:
This includes 2 hours and 30 minutes for the exam, as well as one hour for check-in, instructions, and candidate support.
Study Material for your test:
Step 1: Install ALL Required Software Items (3)
What do I need to test with IOS Remote Testing?
You will need 2 devices to test with IOS.
- A computer or laptop running either Windows 10 or later, or running MacOS 11 or later.
- A mobile device or tablet.
Why do I need two devices?
You will use your mobile device or tablet to join a video meeting with an IOS proctor at the time of your exam.
The Windows or Mac computer is used to take the exam itself via the testing software. Please keep in mind that Chromebooks, tablets, and mobile devices are not compatible with the testing software.
Instructions to download the software can be found in the other tabs in this section.
- The Safe Exam Browser Application
- The Safe Exam Browser Configuration (called SEBClientSsettings)
Your Safe Exam Browser will not work properly unless you have both files. Click the link below to access the download links:
*Installing the Safe Exam Browser from a third party site (not the link below) may result in an inability to test.
SEB Downloads
Apple: https://apps.apple.com/us/app/goto/id1465614785
Android: https://play.google.com/store/search?q=gotomeeting+app&c=apps
| Reminder: This application must be installed on a phone or tablet. It may not be installed on the same device as the testing software. |
| If you encounter issues installing this app, visit GoToMeeting’s support website: https://support.goto.com/meeting/new-attendee-guide |
There is no login required.
24 hours before your exam time, you will receive an email with the Session ID for your test session.
On your test date:
Click “Join Session” and enter the code you received 24 hours before your test.
Enter your name, then activate your camera by clicking the “Camera” button.
The app may prompt you for permission to access your camera and microphone. Allow access so the proctors can see and hear you.
Click “Ok, I’m Ready” to join the session.
Step 2: Read the TSA/NDA Agreement
When you register, you will need to confirm that you agree to the IOS Test Security and Non-Disclosure Agreement. You can read that document here:
Violations of this agreement, including testing in a non-private location or having contact with others during the exam, will result in your dismissal from the test session, and certain actions could require legal action. Please review the TSA/NDA agreement prior to the exam.
Step 3: Reserve your Seat in The Exam
Use the link below to schedule your exam.
Please be sure to change the “time zone” dropdown at the top of the scheduling page to reflect the time zone that you will be in on the date of your exam.
No Refunds: getbadged does not offer refunds for exam registrations. All exam registrations are final and for the selected date only; they cannot be transferred. For online exams, you must reserve your seat and submit a valid ID through the IO Solutions platform (link above), at least 7 business days in advance. Reserving your seat confirms attendance and is not a rescheduling option. Failure to complete these steps will result in disqualification from the exam and require re-registering for a new date.
Contact IOS Support
How does IOS Remote Testing work?
During this process, you will
- Install the required software.
- This includes The Safe Exam Browser, the SEB Configuration, and the GoTo app.
- Select a test date and time.
- IOS has worked with the host department to schedule agreed upon test times. The testing options provided in the scheduling link are the only options available.
- Join a video meeting with a proctor.
- Proctors will check your space for any unapproved materials, review testing rules, and give you the login information for your exam. Proctors can also troubleshoot technical issues if they arise.
- Take the test.
- Once the proctor provides the login credentials, you will enter the exam environment on your computer. When submit your exam, check in with your proctor to confirm that your exam is submitted.
- Wait for your results.
- Results will be provided by the department you are applying with. IOS cannot discuss test results with candidates.
FAQ
- What is my unique ID number?
- Your unique ID number is either your social security number or your NeoGov Job Applicant ID number. Your department will tell you if you should use your Job Applicant ID. If you forget your ID Number on the day of your test, the proctor will provide it to you.
- I need an ADA accommodation, what should I do?
- Please submit accommodation requests through the department you are testing with for approval. The department will forward eligible candidates to IOS to receive accommodations.
- I need to reschedule my exam, what should I do?
- Email us using the form above and let us know when your test is and when you want to move it to.
- I clicked on the scheduling link, but it says no times are available.
- This means that either all of the sessions are full, or it is too close to the exam time to register. Registration links deactivate 72 hours before each session. You can email us using the contact form above to find out if there is any room remaining.
- I tried to open the Safe Exam Browser, but it says it isn’t configured yet. What should I do?
- The Safe Exam Browser configuration can be downloaded in the instructions above.
- What is my username and password for the Safe Exam Browser?
- The proctor will give you the login credentials for the Safe Exam Browser during the test session.
- What happens if I have a technical issue during my test session?
- We recommend installing the exam browser ahead of time to avoid issues during the session, but our proctors and IOS support team can solve many issues in real time, so you should always let us know if there is a problem.
Test Readiness Checklist
- I have installed the Safe Exam Browser (testing application) on a Windows or Mac computer.
- I have installed the SEBClientSettings file (Safe Exam Browser Configuration) on the same computer.
- I have launched the Safe Exam Browser and accessed the IOS-Branded Login Screen,
- I have installed the GoTo (video meeting) app on a phone or tablet.
- I have scheduled a test time in the correct time zone, and have received a confirmation email for that appointment.
- I understand that I will receive an email 24 hours prior to my test, and will email IOS if I do not receive that email.
- I understand that the username and password for the Safe Exam Browser will be told to me by the IOS proctor during my test session.
- I agree to email suppport@iosolutions.com with any issues, technical concerns, or questions.
