Menu
Terms and Conditions

Privacy Notice (CCPA)

This PRIVACY NOTICE FOR CALIFORNIA RESIDENTS supplements the information contained
in the Privacy Policy of Industrial/Organizational Solutions, Inc. (“IOS”, “we”
or “us”) and applies solely to visitors, users, and others who reside in the State
of California (“consumers” or “you”) when you visit the IOS website or subscribe
to receive the IOS services (collectively, our “Services”). We adopt this notice
to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and other California
privacy laws. Any terms defined in the CCPA have the same meaning when used in this
notice.

Information We Collect

We collect information that identifies, relates to, describes, references, is
capable of being associated with, or could reasonably be linked, directly or indirectly,
with a particular consumer or device (“personal information”). In particular, we
have collected the following categories of personal information from consumers within
the last twelve (12) months:

Category Examples Collected
A. Identifiers. A real name, alias, postal address, unique personal identifier,
online identifier, Internet Protocol address, email address, account
name, Social Security number, driver’s license number, passport number,
or other similar identifiers.
YES
B. Personal information categories listed in the California Customer
Records statute (Cal. Civ. Code § 1798.80(e)).
A name, signature, Social Security number, physical characteristics
or description, address, telephone number, passport number, driver’s
license or state identification card number, insurance policy number,
education, employment, employment history, bank account number, credit
card number, debit card number, or any other financial information,
medical information, or health insurance information. Some personal
information included in this category may overlap with other categories.
YES
C. Protected classification characteristics under California or
federal law.
Age (40 years or older), race, color, ancestry, national origin,
citizenship, religion or creed, marital status, medical condition, physical
or mental disability, sex (including gender, gender identity, gender
expression, pregnancy or childbirth and related medical conditions),
sexual orientation, veteran or military status, genetic information
(including familial genetic information).
YES
D. Commercial information. Records of personal property, products or services purchased, obtained,
or considered, or other purchasing or consuming histories or tendencies.
YES
E. Biometric information. Genetic, physiological, behavioral, and biological characteristics,
or activity patterns used to extract a template or other identifier
or identifying information, such as, fingerprints, faceprints, and voiceprints,
iris or retina scans, keystroke, gait, or other physical patterns, and
sleep, health, or exercise data.
YES
F. Internet or other similar network activity. Browsing history, search history, information on a consumer’s interaction
with a website, application, or advertisement. YES G. Geolocation data.
Physical location or movements.
YES
H. Sensory data. Audio, electronic, visual, thermal, olfactory, or similar information. YES
I. Professional or employment-related information. Current or past job history or performance evaluations. YES
J. Non-public education information (per the Family Educational
Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).
Education records directly related to a student maintained by an
educational institution or party acting on its behalf, such as grades,
transcripts, class lists, student schedules, student identification
codes, student financial information, or student disciplinary records.
YES
K. Inferences drawn from other personal information. Profile reflecting a person’s preferences, characteristics, psychological
trends, predispositions, behavior, attitudes, intelligence, abilities,
and aptitudes.
YES
Personal information does not include:
Publicly available information from government records.
De-identified or aggregated consumer information. Information excluded
from the CCPA’s scope, like:

Health or medical information covered by the Health Insurance Portability
and Accountability Act of 1996 (HIPAA) and the California Confidentiality
of Medical Information Act (CMIA) or clinical trial data;
Personal information covered by certain sector-specific privacy
laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley
Act (GLBA) or California Financial Information Privacy Act (FIPA), and
the Driver’s Privacy Protection Act of 1994.
We obtain the categories of personal information listed above from the
following categories of sources:
Directly from you. For example, during account registration from forms
you complete, subscriptions you purchase or comments you provide on our
Websites.
Directly from our clients or their agents. For example, from documents
that our clients provide to us related to the services for which they engage
us.
Indirectly from you. For example, from observing your actions on our
Website. Indirectly from our clients or their agents. For example, through
information we collect from our clients in the course of providing services
to them.
From third parties. For example, third party social networking providers
and advertising companies, our affiliates and service providers who provide
services or information to us. If you do not want us to collect information
from social networks, you should review and adjust your privacy settings
on those networks as desired before linking or connecting them to our Websites.
From publicly available sources. For example, online database searches.
Use of Personal Information
We may use or disclose the personal information we collect for one or more
of the following business purposes:
(a) To fulfill or meet the reason for which the information is provided.
For example, if you provide us with personal information in order for us to
prepare a job application, we will use that information to prepare the application
and submit it to the applicable employer.
(b) To provide you with information, products or services that you request
from us.
(c) To provide you with email alerts, event registrations and other notices
concerning our products or services, or events or news, that may be of interest
to you.
(e) To carry out our obligations and enforce our rights arising from any
contracts entered into between you and us, including for billing and collections.
(f) For testing, research, analysis and product development.
(g) To improve our website and present its contents to you.
(h)As necessary or appropriate to protect the rights, property or safety
of us, our clients or others.
(i) To respond to law enforcement requests and as required by applicable
law, court order, or governmental regulations.
(j) As described to you when collecting your personal information or as
otherwise set forth in the CCPA.
(k) To evaluate or conduct a merger, divestiture, restructuring, reorganization,
dissolution, or other sale or transfer of some or all of our assets, whether
as a going concern or as part of bankruptcy, liquidation, or similar proceeding,
in which personal information held by us is among the assets transferred.
(l) Auditing Interactions with Consumers. For example: monitoring traffic
to our Websites, counting ad impressions, and auditing legal and regulatory
compliance.
(m) Security. For example, maintaining the safety, security, and integrity
of our Website, products and Services, databases and other technology assets
and our business, including preventing fraud, detecting security breaches and
prosecuting violators, and responding to law enforcement requests and meeting
requirements of applicable law, court order, or governmental regulations.
(n) Debugging/Repair. For example, identifying and repairing errors in our
Websites’ functionality.
(o) Certain Short-term Uses. For example, ad customization that does not
involve or contribute to profiling.
(p) Performing Services. For example, creating, maintaining, customizing
and securing your account with us, processing your purchases, transactions,
and payments, hosting our Websites, fulfilling subscription orders, managing
databases, performing analyses, billing, and marketing services such as managing
promotions and contests.
(q) Internal Research for Tech Development. For example, testing, research,
analysis, and product development, including to develop and improve our Website,
products, and Services.
(r) Quality and Safety Maintenance and Verification. For example, improving,
upgrading or enhancing our products, Services or Websites, and verifying the
quality or safety of our Websites or Services.
(s) Other Commercial Purposes. For example, as described to you when collecting
your Personal Information such as for promotions or contests, or to evaluate
or conduct a merger, divestiture, restructuring, reorganization, dissolution,
or other sale or transfer of some or all of our assets, in which Personal Information
we hold is among the assets transferred.
Sharing Personal Information
IOS may disclose your personal information to a third party for “business
purposes” or “commercial purposes” (as defined under the CCPA). Also, IOS may
“sell” (as defined under the CCPA) your information to a third-party.

Sharing Personal Information for Business or Commercial Purposes

When we disclose personal information for business or commercial purposes,
we enter a contract that describes the purpose and requires the recipient to
both keep that personal information confidential and not use it for any purpose
except performing the contract. In the preceding twelve (12) months, IOS has
disclosed the following categories of personal information for a business purpose:

Category Discosed for a Business Purpose
A. Identifiers. YES
B. Personal information categories listed in the California
Customer Records statute (Cal. Civ. Code § 1798.80(e)).
YES
C. Protected classification characteristics under California
or federal law.
YES
D. Commercial information. YES
E. Biometric information. YES
F. Internet or other similar network activity. YES
G. Geolocation data. YES
H. Sensory data. YES
I. Professional or employment-related information. YES
J. Non-public education information (per the Family Educational
Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part
99)).
YES
K. Inferences drawn from other personal information. YES
Information shared for business or commercial purposes may include
the following examples (which are illustrative and not intended to be
exhaustive):
(a) Auditing Interactions with Consumers. For example: monitoring
traffic to our Websites, counting ad impressions, and auditing legal
and regulatory compliance.
(b) Security. For example, maintaining the safety, security, and
integrity of our Website, products and Services, databases and other
technology assets and our business, including preventing fraud, detecting
security breaches and prosecuting violators, and responding to law enforcement
requests and meeting requirements of applicable law, court order, or
governmental regulations.
(c) Debugging/Repair. For example, identifying and repairing errors
in our Websites’ functionality.
(d) Certain Short-term Uses. For example, ad customization that
does not involve or contribute to profiling.
(e) Performing Services. For example, creating, maintaining, customizing
and securing your account with us, processing your purchases, transactions,
and payments, hosting our Websites, fulfilling subscription orders,
managing databases, performing analyses, billing, and marketing services
such as managing promotions and contests.
(f) Internal Research for Tech Development. For example, testing,
research, analysis, and product development, including to develop and
improve our Website, products, and Services.
(g) Quality and Safety Maintenance and Verification. For example,
improving, upgrading or enhancing our products, Services or Websites,
and verifying the quality or safety of our Websites or Services.
(h) Other Commercial Purposes. For example, as described to you
when collecting your Personal Information such as for promotions or
contests, or to evaluate or conduct a merger, divestiture, restructuring,
reorganization, dissolution, or other sale or transfer of some or all
of our assets, in which Personal Information we hold is among the assets
transferred.

When we sell your data to a third party, the CCPA prohibits that third
partiy from reselling it unless you have received explicit notice and an
opportunity to opt-out of further sales (see Personal Information Sales
Opt-Out and Opt-In Rights, below). In the preceding twelve (12) months,
IOS has sold the following categories of Personal Information:

Category Sold
A. Identifiers. YES
B. Personal information categories listed in the California
Customer Records statute (Cal. Civ. Code § 1798.80(e)).
YES
C. Protected classification characteristics under California
or federal law.
YES
D. Commercial information. YES
E. Biometric information. YES
F. Internet or other similar network activity. YES
G. Geolocation data. YES
H. Sensory data. YES
I. Professional or employment-related information. YES
J. Non-public education information (per the Family Educational
Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part
99)).
YES
K. Inferences drawn from other personal information. YES
We disclose your personal information for a business purpose to
the following categories of third parties:
Our affiliates.
Service providers.
Third parties to whom you or your agents authorize us to disclose
your personal information in connection with products or services we
provide to you.
Your Rights and Choices
The CCPA provides California residents with specific rights regarding
their Personal Information. This section describes your CCPA rights and
explains how to exercise those rights.

Access to Specific Information and Data Portability Rights

You have the right to request that IOS disclose certain information to
you about our collection and use of your Personal Information over the past
12 months. Once we receive and confirm your verifiable consumer request
(see Exercising Access, Data Portability, and Deletion Rights, below), we
will disclose to you:

The categories of Personal Information we collected about you.
The categories of sources for the Personal Information we collected
about you.
Our business or commercial purpose for collecting or selling that
Personal Information.
The categories of third parties with whom we share that Personal
Information.
The specific pieces of Personal Information we collected about you
(also called a data portability request).
If we sold or disclosed your Personal Information for a business
purpose, two separate lists disclosing:

sales, identifying the Personal Information categories that
each category of recipient purchased; and disclosures for a business
purpose, identifying the Personal Information categories that each
category of recipient obtained.

Deletion Request Rights

You have the right to request that we delete any of your personal
information that we collected from you and retained, subject to certain
exceptions. Once we receive and confirm your verifiable consumer request,
we will delete (and direct our service providers to delete) your personal
information from our records, unless an exception applies. An exception
applies if retaining the information is necessary for us or our service
providers to:
  1. Complete the transaction for which we collected the personal information,
    provide a good or service that you requested, take actions reasonably
    anticipated within the context of our ongoing business relationship
    with you, or otherwise perform our contract with you.
  2. Detect security incidents, protect against malicious, deceptive,
    fraudulent, or illegal activity, or prosecute those responsible for
    such activities.
  3. Debug products to identify and repair errors that impair existing
    intended functionality.
  4. Exercise free speech, ensure the right of another consumer to exercise
    their free speech rights, or exercise another right provided for by
    law.
  5. Comply with the California Electronic Communications Privacy Act
    (Cal. Penal Code § 1546seq.).
  6. Engage in public or peer-reviewed scientific, historical, or statistical
    research in the public interest that adheres to all other applicable
    ethics and privacy laws, when the information’s deletion may likely
    render impossible or seriously impair the research’s achievement, if
    you previously provided informed consent.
  7. Enable solely internal uses that are reasonably aligned with consumer
    expectations based on your relationship with us.
  8. Comply with a legal obligation.
  9. Make other internal and lawful uses of that information that are
    compatible with the context in which you provided it.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described
above, please submit a verifiable consumer request to us by either:
Calling us at 888.784.1290
Visiting our website www.iosolutions.com

Only you or a person registered with the California Secretary of
State that you authorize to act on your behalf, may make a verifiable
consumer request related to your personal information. You may also
make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data
portability twice within a 12-month period. The verifiable consumer
request must:
Provide sufficient information that allows us to reasonably
verify you are the person about whom we collected personal information
or an authorized representative.

Describe your request with sufficient detail that allows us to
properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information
if we cannot verify your identity or authority to make the request and
confirm the personal information relates to you. Making a verifiable
consumer request does not require you to create an account with us.
We will only use personal information provided in a verifiable consumer
request to verify the requestor’s identity or authority to make the
request.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within 45
days of its receipt. If we require more time (up to 90 days), we will
inform you of the reason and extension period in writing. If you have
an account with us, we will deliver our written response to that account.
If you do not have an account with us, we will deliver our written response
by mail or electronically, at your option. Any disclosures we provide
will only cover the 12-month period preceding the verifiable consumer
request’s receipt. The response we provide will also explain the reasons
we cannot comply with a request, if applicable. For data portability
requests, we will select a format to provide your personal information
that is readily useable and should allow you to transmit the information
from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer
request unless it is excessive, repetitive, or manifestly unfounded.
If we determine that the request warrants a fee, we will tell you why
we made that decision and provide you with a cost estimate before completing
your request.

Personal Information Sales Opt-Out and Opt-In Rights

If you are 16 years of age or older, you have the right to direct
us to not sell your Personal Information at any time (the “Right to
Opt-Out”). We do not sell the Personal Information of Users we actually
know are less than 16 years of age, unless we receive affirmative authorization
(the “Right to Opt-In”) from either the consumer who is between 13 and
16 years of age, or the parent or guardian of a consumer less than 13
years of age. Users who opt-in to Personal Information sales may opt-out
of future sales at any time.

To exercise the Right to Opt-Out, you (or your authorized representative)
may submit a request to us: privacy@iosolutions.com.

Once you make an opt-out request, we will wait at least twelve (12)
months before asking you to reauthorize Personal Information sales.
However, you may change your mind and opt back in to Personal Information
sales at any time by contacting IOS at the email address or phone number
provided in this notice.

You do not need to create an account with us to exercise your Right
to Opt-Out. We will only use Personal Information provided in an opt-out
request to review and comply with the request.

Changes to Our Privacy Notice
We reserve the right to amend this privacy notice at our discretion
and at any time. When we make changes to this privacy notice, we will notify
you by email or through a notice on our website homepage.
Contact Information
If you have any questions or comments about this notice, our Privacy
Statement, the ways in which we collect and use your personal information,
your choices and rights regarding such use, or wish to exercise your rights
under California law, please do not hesitate to contact us at:
Phone: 888.784.1290
Website:iosolutions.com
Email:info@iosolutions.com
Postal Address: Attn: Customer Service 1520 Kensington Road, Suite 110
Oak Brook, IL 60523
Non-Discrimination
We will not discriminate against you for exercising any of your CCPA
rights. Unless permitted by the CCPA, we will not:
Deny you goods or services.
Charge you different prices or rates for goods or services, including
through granting discounts or other benefits, or imposing penalties.
Provide you a different level or quality of goods or services.
Suggest that you may receive a different price or rate for goods or
services or a different level or quality of goods or services.

Questions? Contact Us!