The Dispatcher Supervisor Exam was designed with field experts to assess relevant knowledge areas and find best-fit candidates for the first-line supervisory role in an emergency dispatch center. This exam measures competencies in critical areas such as call process, interpersonal communication, concepts of supervision and administration, training employees and evaluating subordinate performance. The Dispatcher Supervisor Promotional Exam provides an assessment on essential tasks to produces results that will save resources by finding the candidate that is the best fit for the dispatcher supervisory role.